ABOUT TRUST ONLINE

ABOUT TRUST ONLINE

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To order a birth certificate please click on the Home Page link above to start.



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Contact info:
Phone: 888-629-2016
Local: 713-629-8330
Fax: 713-629-0396
or 713-785-1458

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Processing Fees:
Express/Emergency Orders
ship by an overnight courier
vary from $25-$69.
Regular Orders ship by US
Mail and vary from $11-$36.
Plus our service fee of $49.

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© 2001 US Birth Certificate .com all rights reserved



Privacy Notice
Effective February 19, 2001 Our Commitment to Privacy Our customers want to protect their privacy. We understand our customer’s concern and we do everything possible to insure their privacy is protected.
 

The Information We Collect By E-mail:
This notice applies to all information submitted by E-mail to
USBirthCertificate.com website. On most pages, you can E-mail information to us to ask us questions or to expect receipt of a package containing Birth Certificate, Passport and /or Visa application. We only keep and use emails to respond to inquiries. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

The Information We Collect By Fax:
This notice applies to all information collected or submitted to
USBirthCertificate. com on all order pages faxed to us for the purpose of obtaining a Birth Certificate, Passport and /or Visa. The information collected at these pages is: Name, Parents Name, Credit Card Information, Birth Date, State & County of Birth, Telephone number, E-mail address, type of service(s) we are to perform for you, Copy of Picture Id, How you wish to pay, Address to which we are to ship the Birth Certificate, Passport and/or Visa, back to you, Whether that address is a business or residence. On these pages you can submit information about other people. For example, you can fax an order for a fellow worker, relative or minor child. In this case, we will collect the same information plus your name as the contact for the other person. We don’t share this information with outside parties except with State, County, or Federal Agencies to the extent necessary to complete that order.

The Way We Use This Information Submitted By Fax:
We use this information to give your tracking number to your shipper to insure your package arrives in a timely manner. We use the information to tell us the services you want us to perform. We use the information to tell us how you want to pay us for the services we perform. We use this information to tell us the address to which we will ship your Birth Certificate, Passport and/or Visas after we have secured the necessary documents.

Our Commitment To Data Security:
All information faxed into us or E-mailed is treated with the appropriate management procedures to safeguard and secure the information that we collect by fax or online.

Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For this reason, we collect only information about children’s date of birth and full name, and we only accept this information from the parents, grandparents or legal guardians of the child. Only persons over 18 can apply for a birth certificate, passport and/or visa, so anyone under 18 must apply in the presence of their parents or legal guardians.This information is not collected online.

How You Can Access Or Correct Your Information:
At any time, you may later review or update the personal information we have collected from emails or faxes from you by contacting us at the email address at the bottom of this page. Your information is maintained actively in our files only as long as we have your personal travel documents (your birth certificate, passport and/or visa application) in our active files. Once we secure your documents and return them to you, we maintain only your name, address, amount of fees paid to us and scope of services provided. All other data is maintained for three years in a closed envelope containing all documents you sent us. 

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 888-629-2016 or send us E-mail at info @usbirthcertificate.com or fax us at 713-629-0396.